TERMS AND CONDITIONS

RESPONSIBILITY

Aloha Tours & Safaris and their representatives act only as agents for the tour members in all matters relating to hotel accommodations, tours and transport, whether by aircraft, rail, automobile, motor-coach, ship or any other means and assume no liability for any injury, damage, loss, accident or delay to person or property arising from any cause and in any manner whatsoever.  The company's liability to passengers carried in its own vehicles is governed by the respective laws of the country in which the tour takes place, and all claims are subject to the jurisdiction of the courts of the country in which the cause of action arises. Aloha Tours & Safaris reserves the right to employ subcontractors to carry out all or any part of the services to be supplied, and in the event of the exercise of such right the terms of the clause relating to the company’s liability shall apply.

The right is reserved to cancel or alter itineraries should conditions necessitate. The company also reserves the right to decline to accept or retain any tour member at any time, in which event the balance of unused services less any cancellation charges levied by the hotels and lodges, shall be refunded. Every possible protection will be taken, however, the company cannot be held for any lose or damage to luggage or other personal property. Tour members are strongly advised to purchase the appropriate insurance for their belongings.

RATES

Published prices are based on costs and rates of the exchange prevailing at the time of publication and are subject to change without notice. Rates include the best available accommodations and table d'hote meals as indicated in the itinerary, vehicle and driver for the planned itinerary, ranger guide where necessary, and entrance fee for National Parks and Game Reserves. Hotels, Lodges and camps noted herein are an indication of category, and the company reserves the right to use alternative hotels, lodges or camps of a similar category. Rates do not include items of a personal nature such as passport and visa fees, beverages, laundry, airport or port taxes and tips.

DEPOSITS AND CANCELLATIONS

A deposit of 30% is required at the time of booking. The balance is due 60 days prior to the commencement of the tour. When bookings are made less than 45 days prior to tour commencement; full payment is required at the time of booking. Failure to execute the above payment schedule may result in tour cancellation by Aloha Tours & Safaris. Confirmed tours canceled more than 45 days prior to commencement will be subject to any cancellation fees levied by the hotels and lodges plus any additional expenses incurred by Alohas Safaris in the actioning of this cancellation. Tours canceled from 45 days to 7 days prior to tour commencement will be subject to a cancellation fee of US $200 per person, plus any charges levied by the hotels and lodges. Cancellations received within 7 days prior to tour commencement will be subject to a 50% cancellation fee. No show charges would be 100% of tour cost.